Online Store Delivery and Return Policy

All goods ordered on our website may take up to two working days to be delivered. We offer free delivery on all orders over £50 

You have the right to return your order up until 14 days of receipt of the goods. The easiest way to do this is to return the goods to us in accordance with following instructions: before the 14 day period has expired you need to notify us of your intention to cancel.
To do so, simply email 
at Caffé Fratelli Head Office 25 Elizabeth Street SW1W 9RP.

We will contact you to inform when the goods you want to return will be picked up and the collection expences will be paid entirely by Caffé Fratelli.

In any case, you must return the goods to us in their original condition.

We will then refund your purchase within 14 days of receiving the returned goods.